Privacy policy
Skoop – Privacy Policy Website and Platform
Last updated: 02/07/2026
INTRODUCTION
This privacy policy describes how Skoop (“Skoop”, “we”, “us”) collects and processes personal data on its systems, in the performance of our (customer) relationship, website (the “Website”) and Skoop platform. The Skoop platform is an HR performance platform that can carry out HR evaluations, talent development, team management, surveys, analytics and other workforce or HR management services (the “Platform”).
You are typically (i) a Skoop customer; (ii) a Website visitor; (iii) an employee, freelancer, consultant, staff member or service provider of a Skoop customer; (iv) a user of Skoop's Platform (authorized by a Skoop customer to make use of it). In the latter two cases, Skoop has concluded an agreement with the relevant company you work for to grant you access to or use of the Skoop Platform.
Skoop makes every effort to protect your personal data in accordance with Belgian and European regulations on the protection of personal data, including the General Data Protection Regulation (“GDPR”) (together the applicable “Data Protection Legislation”).
Please read this privacy policy carefully. It describes not only your rights, but also the way in which you can exercise these rights. By using our Website, systems and the Platform, sharing your personal data and/or agreeing to this privacy policy, you acknowledge that you have taken note of the way in which we collect and process your personal data.
WHO ARE WE AND HOW CAN YOU REACH US?
Skoop is a private limited company under Belgian law and acts – depending on the processing activities it carries out – as:
Controller: this is the party that determines the purpose and the means of the processing activity; or
Processor: this is the party that acts on behalf of and solely on the instructions of the relevant controller (namely Skoop's customers). In the latter case, the relevant company you work for is the controller.
Company name
hejj.io BV, also known under the trade name "Skoop".
Registered office address
Nelson Mandelaplein 2, 8500 Kortrijk, Belgium
Company number
1022.874.896, (RLE Ghent, Kortrijk Division)
Skoop has appointed a contact person for data protection whom you can contact with questions about this privacy policy, your privacy and how Skoop processes your personal data.
Contact
Kjell@skoophr.com
WHICH CATEGORIES OF PERSONAL DATA DO WE COLLECT AND PROCESS?
Depending on which data you share with us, the functionalities you use on our Website, tools and Platform, and our (customer) relationship, Skoop processes various personal data.
When Skoop processes your personal data, this may concern the following data:
-Identification and contact data (such as surname and first name, telephone/mobile number, e-mail address, personal data communicated during/in any accompanying message and/or information you provide during communication between you and Skoop, etc.);
-Login data (personal data with which you can log in to your Platform account and use the Platform, such as username, e-mail address, password, etc.);
-Account data (personal data with which you can personalize and complete your Platform account, and personal data linked to your account, such as the company you work for (if applicable), job title, all other information shared by you via your account on the Platform, and/or which is linked to your account through use of the Platform (e.g. by using interactive functionalities on the Platform), etc.);
-Professional data (personal data such as your profession, the company you work for, position, (business) address, etc.);
-Assessment data (information about your work performance, evaluations, feedback, competencies, career, skills, information you share during one-on-ones with your manager or HR, information generated or shared during the conducting of evaluations or your use of the interactive functions on the Platform);
-Technical data (information about your computer, mobile and other devices, such as your IP address, user ID, operating system, browser type, etc.);
-User data (information about your use of our Website and Platform, such as history, log files, date, time, location, frequency, duration of the pages you have viewed, consent preferences, information about consent(s) given by you (such as the date and time of your consent));
-Payment data (such as data required to carry out payments for the use of our services and Platform (insofar as applicable) and for our business administration, such as (bank) account number, IBAN/BIC, overview of payments due, payment history); and
-All other categories of personal data as set out below under title 4.
In principle, the personal data we process come directly from you or are collected automatically by us (in the case of technical or usage data).
We kindly request that you do not share special categories of personal data (such as, but not limited to, data about your health, your sexual orientation, trade union membership, religious beliefs, etc.). If you nevertheless provide us with such personal data, we understand this as your intention to manifestly make this personal data public (in accordance with article 9.2(e) of the GDPR) and we may process this personal data to achieve the purpose of the processing for which you share this personal data, as set out below.
FOR WHICH PURPOSES DOES SKOOP PROCESS PERSONAL DATA, FOR HOW LONG AND ON WHAT BASIS AS CONTROLLER?
4.1. General
This article 4 describes for which purposes we process your personal data in the capacity of controller.
This depends on which personal data you wish to share and your use of the Skoop Website, tools, services and Platform. Please note that our systems (including our Website and Platform) and services may evolve and that more functionalities may be added from time to time. In that case, this list may also evolve and will be updated where necessary in accordance with article 15.
For certain processing purposes, Skoop needs your consent. The consent you give is always free and free of charge, and you have the right to withdraw your consent at any time. You can withdraw your consent by sending an e-mail to: info@skoophr.com. Your withdrawal of consent does not affect the processing of personal data prior to this withdrawal or our processing activities that are based on another legal basis.
4.2. Processing activities
4.2.1. Website users
Skoop may process personal data of Website visitors for the following purposes
Purpose
Category of personal data
Legal basis
Retention period
Operation and use of our Website and systems
Technical data
Usage data
Performance of a contract or legitimate interest (as applicable)
The retention period varies from as long as the duration of a session/website visit, to as long as necessary for the performance of the agreement between you and Skoop.
For information about the retention period of personal data processed via cookies, we refer to our cookie policy on our Website.
To manage and respond to your contact requests and questions (e.g. after you have submitted a contact form or support form or ticket via the Website or by e-mail).
Identification and contact data
Professional data
All feedback and information you share during our contact
Legitimate interest or performance of a contract (as applicable)
As long as necessary to contact you (with regard to a submitted contact request or question), unless your personal data must be retained longer to comply with Skoop's legitimate interests or in accordance with another processing ground in this privacy policy.
Managing and scheduling appointments and demo sessions and following up on them (by sending related (background) information such as quotes).
Identification and contact data
Professional data
Technical data
All feedback and information you share during our contact
Legitimate interest or performance of a contract (as applicable)
As long as necessary to contact you and manage our appointments, unless your personal data must be retained longer to comply with Skoop's legitimate interests or in accordance with another processing ground in this privacy policy.
Obtaining analytical and statistical insights for the organization and improvement of our services, Website and your user experience.
Technical data
Usage data
All additional information you share with us when giving feedback about our Website, platform, systems and services
Consent (given via the cookie banner on our Website)
The consent you give is always free. You have the right at any time to withdraw your consent free of charge by sending an e-mail to: info@skoophr.com.
The retention period varies from as long as the duration of a session or visit of our Website, to as long as your consent is not withdrawn.
For information about the retention period of personal data processed via cookies, we refer to our cookie statement on our Website.
For more information about the specific retention period, you can always send an e-mail to: kjell@skoophr.com.
4.2.2. Platform users
Purpose
Category of personal data
Legal basis
Retention period
Registering and creating a user account on the Platform, so that you can log in to the Platform via your user account and use the Platform.
For these processing activities, you are typically an employee, freelancer, consultant or other representative of a Skoop customer who has concluded an agreement with Skoop for the use of the Platform and has invited you to make use of it.
For more information about the way in which we process your personal data via our Platform, we refer to article 5 below.
Identification and contact data
Professional data
Login data
Account data
Performance of a contract.
As long as necessary to perform the agreement between Skoop and the company on whose behalf you use the Platform.
In any event, your personal data will be deleted at the latest five years after termination of the agreement with the company you work for; or (ii) five years after your last login to the Platform.
Please note that in certain cases the company that grants you permission to use the Platform may request that your user account be deleted before the above retention periods have expired (e.g. if you are no longer employed by that company).
Security of Skoop's Platform and systems and resources (via logs).
Identification and contact data
Usage data
Technical data
Legitimate interest and legal obligation
As long as necessary to serve Skoop's legitimate interests or as long as legally required.
Obtaining analytical and statistical insights for the organization and improvement of our Platform and your user experience.
Technical data
Usage data
All additional information you share with us when giving feedback about our Platform, systems and services
Consent (given via the cookie banner on our Platform)
The consent you give is always free. You have the right at any time to withdraw your consent free of charge by sending an e-mail to: kjell@skoophr.com.
The retention period varies from as long as the duration of a session or visit of our Platform, to as long as your consent is not withdrawn.
For information about the retention period of personal data processed via cookies, we refer to our cookie statement on our Platform.
To assess your feedback and improve your experience and our range of services (e.g. by responding to satisfaction surveys after the provision of our services).
Identification and contact data
Feedback you share with us
Legitimate interest
As long as necessary for Skoop's legitimate interest.
For more information about the specific retention period, you can always send an e-mail to: kjell@skoophr.com
4.2.3. Customers
Skoop may process personal data of customers for the following purposes:
Purpose
Category
Legal Basis
Retention period
To manage our customer relationship (including answering your questions and requests and following up on meetings and appointments).
Identification and contact data
Professional data
All feedback and information you share with us during our contact
Legitimate interest
As long as necessary for the performance of our customer relationship and in any event as long as necessary to contact you.
In any event, your personal data will be deleted at the latest five years after the end or termination of our (customer) relationship, unless a longer retention period applies in accordance with applicable law.
Managing and scheduling appointments and demo sessions and following up on them (by sending related (background) information such as quotes).
Identification and contact data
Professional data
Technical data
All feedback and information you share during our contact
Legitimate interest or performance of a contract (as applicable)
As long as necessary to contact you and manage our appointments.
In any event, your personal data will be deleted at the latest five years after our last contact, unless a longer retention period applies in accordance with applicable law.
Performance of our services.
Exactly which personal data are processed depends on the services you wish to obtain. For more information about how we process your personal data, you can contact us at kjell@skoophr.com.
Identification and contact data
Professional data
Payment data
All other information you share with us in the performance of our services
Performance of a contract
As long as necessary for the performance of our services and (customer) relationship.
In any event, your personal data will be deleted five years after the end or termination of our (customer) relationship, unless a longer retention period applies in accordance with applicable law.
Obtaining analytical and statistical insights for the organization and improvement of our services.
Technical data
Usage data
All additional information you share with us when giving feedback about our Website, platform, systems and services
Consent
The consent you give is always free. You have the right at any time to withdraw your consent free of charge by sending an e-mail to: kjell@skoophr.com.
The retention period varies from as long as the duration of our customer relationship, to as long as your consent is not withdrawn.
For information about the retention period of personal data processed via cookies, we refer to our cookie statement on our Website.
To assess your feedback and improve your customer experience and our range of services (e.g. by responding to satisfaction surveys after the provision of our services).
Identification and contact data
Feedback you share with us
Legitimate interest
As long as necessary for Skoop's legitimate interest.
To share your client experience, testimonials and references on our Website and other social media (including LinkedIn) to promote our services to potential customers and Website visitors.
Identification data
Professional information
Photos and videos
All information shared during and in your review
Consent
The consent you give is always free. You have the right at any time to withdraw your consent free of charge by sending an e-mail to kjell@skoophr.com.
As long as your consent is not withdrawn.
For the onboarding of new customers and to comply with our anti-money laundering and know-your-customer obligations.
Identification and contact data
Professional data
Payment data
Information about your visit and appointments (e.g. date and time)
National Register number (or comparable identification number)
Performance of a contract and legal obligation (as applicable)
Up to ten (10) years after the end or termination of our (customer) relationship, unless a longer retention period applies in accordance with applicable law.
For more information about the specific retention period, you can always send an e-mail to: kjell@skoophr.com
4.2.4. Applicants
Skoop may process personal data of applicants for the following purposes:
Purpose
Category of personal data
Legal basis
Retention period
To carry out recruitment and selection activities for open positions at Skoop.
Identification and contact data
Professional data
All additional information you share with us in the context of your application (such as your CV, cover letter, education, experience, etc.)
Performance of a contract or legitimate interest (as applicable)
Up to five (5) years after the last candidate has been informed that he/she has not been selected for the position, unless a longer retention period applies in accordance with this privacy statement.
To build a talent pool for future vacancies and recruitment purposes.
Identification and contact data
Professional data
All additional information you share with us in the context of your application (such as your CV, cover letter, education, experience, etc.)
Consent
The consent you give is always free. You have the right at any time to withdraw your consent free of charge by sending an e-mail to: kjell@skoophr.com.
Up to five (5) years after your consent has been obtained. In any event, your personal data will be deleted if you withdraw your consent.
For more information about the specific retention period, you can always send an e-mail to: kjell@skoophr.com
4.2.5. All data subjects
Skoop may process personal data of Website visitors, platform users, customers and applications for the following purposes.
Purpose
Category of personal data
Legal basis
Retention period
For direct marketing purposes (such as sending promotional e-mails about our services, functionalities, special offers, events and other information we think may interest you) and sending newsletters (if you have subscribed to them).
Identification and contact data
Professional data
Technical data
Usage data
Consent or legitimate interest (as applicable)
The consent you give is always free. You have the right at any time to withdraw your consent free of charge and/or object to the processing of your personal data for direct marketing purposes, including profiling insofar as it relates to such direct marketing, by sending an e-mail to: kjell@skoophr.com.
As long as your consent is not withdrawn.
In any event, your personal data will be deleted as soon as we notice that your contact details are no longer in use.
For information about the retention period of personal data processed via cookies, we refer to our cookie statement on our Website.
Performance of Skoop's accounting and (business) administration (including following up on payments and outstanding balances) and for the management of our (customer) relationship and the handling of any complaints.
Identification and contact data
Payment data
All additional information you share with us (in connection with a question, complaint or dispute) or in the context of our (customer) relationship
Performance of a contract or legitimate interest (as applicable)
Up to ten (10) years after the end or termination of our (customer) relationship, unless a longer retention period applies in accordance with applicable law.
As long as necessary for Skoop's legitimate interests.
To comply with our legal obligations (including responding to data subject requests, respecting your (consent) preferences and know-your-customer obligations, and to protect the rights of others).
Identification and contact data
Usage data
Payment data
Technical data
All additional information you share with us (in connection with a question, complaint or dispute)
Other personal data (this depends on the relevant legal obligation)
Legal obligation
The retention period varies from as long as the duration of a Website visit to as long as legally required.
Up to ten (10) years after the expiry or termination of our relationship, unless a longer retention period applies in accordance with applicable law.
As long as legally required.
Security of Skoop's Website, Platform and systems and resources (via logs).
Identification and contact data
Usage data
Technical data
Legitimate interest and legal obligation
As long as necessary to serve Skoop's legitimate interests or as long as legally required.
The processing of personal data for the purpose of strategic and organizational decision-making (such as mergers, acquisitions, reorganizations, restructurings, and optimization of business processes).
Identification and contact data
Usage data
Technical data
Payment data
Professional data
Other personal data (depending on the strategic context), in each case in accordance with data minimization
Legitimate interest
Up to ten (10) years after collection or as long as necessary to serve Skoop's legitimate interests.
For more information about the specific retention period, you can always send an e-mail to: kjell@skoophr.com
FOR WHICH PURPOSES DOES SKOOP PROCESS PERSONAL DATA, FOR HOW LONG AND ON WHAT BASIS AS PROCESSOR?
5.1. General
This article 5 describes for which purposes we process your personal data via our Platform in the capacity of processor based on the instructions of the relevant company you work for and that grants you permission to use the Platform.
This depends on the functionalities and features offered by the relevant company whose work environment within the Platform you use, your actual use thereof and which personal data you wish to share via the aforementioned work environment. Please note that our Platform and services may evolve and that more functionalities may be added from time to time. In that case, this list may also evolve and will be updated where necessary in accordance with article 15.
For certain processing purposes, your consent is required. The consent you give is always free and free of charge, and you have the right to withdraw your consent at any time. You can withdraw your consent by sending an e-mail to the relevant company whose work environment within the Platform you use. Your withdrawal of consent does not affect the processing of personal data prior to this withdrawal or processing activities that are based on another legal basis.
5.2. Processing activities
Purpose
Category of personal data
Legal basis
Retention period
Logging in to the relevant work environments within the Platform.
Identification and contact data
Professional data
Login data
Account data
Performance of the contract concluded with the company whose work environment within the Platform you use.
As long as necessary to perform the agreement between Skoop and the company on whose behalf you use the Platform.
In any event, your personal data will be deleted at the latest five years after termination of the agreement with the company you work for; or (ii) five years after your last login to the Platform.
Please note that in certain cases the company that grants you permission to use the Platform may request that your user account be deleted before the above retention periods have expired (e.g. if you are no longer employed by that company).
Personalizing user accounts on the Platform.
Account data
Performance of the contract concluded with the company whose work environment within the Platform you use.
As long as necessary for the performance of the agreement concluded between Skoop and the relevant company whose work environment within the Platform you use.
In any event, your personal data will be deleted at the latest five years after termination of the agreement concluded between Skoop and the relevant company whose work environment within the Platform you use.
Operation and use of our Platform within the relevant work environment of the relevant company whose work environment within the Platform you use.
In particular to use the interactive functions on the Platform such as: completing surveys, conducting evaluations, giving feedback after conversations with your manager or HR staff, scheduling one-on-ones, sharing information related to the company you work for, etc.
As part of these activities, personal data may be shared with other employees of the company on whose behalf you use the platform. If you would like more information about which personal data are processed and for which purposes when using a particular function, please contact the company you work for.
Identification and contact data
Professional data
Account data
Assessment data
Technical data
Performance of the contract concluded with the company whose work environment within the Platform you use.
The retention period varies from as long as the duration of a session/platform visit, to as long as necessary for the performance of the agreement concluded between Skoop and the relevant company whose work environment within the Platform you use.
Technical information is in any event deleted or pseudonymized after the data is collected.
For information about the retention period of personal data processed via cookies, we refer to our cookie policy.
Providing help and support, and answering questions relating to (the use of) the Platform, to provide you with information and enable communication with you.
Identification and contact data
Professional data
All other data shared in the context of support services
Performance of the contract concluded with the company whose work environment within the Platform you use.
As long as necessary to contact you and/or provide support services.
In any event, your personal data will be deleted at the latest five years after termination of the agreement with the company that grants permission to use the Platform.
To provide you with information about the use of the Platform and to enable communication with you.
Identification and contact data
Professional data
All other personal data shared or provided during our contact
Performance of the contract concluded with the company whose work environment within the Platform you use.
As long as necessary to contact you and/or provide support services.
In any event, your personal data will be deleted at the latest five years after termination of the agreement with the company that grants permission to use the Platform.
For more information about the specific legal grounds for the processing or the retention periods, we recommend that you contact directly the relevant company whose work environment within the Platform you use, or you can send an e-mail to kjell@skoophr.com.
PERSONAL DATA OF THIRD PARTIES
When you share personal data of third parties with us, you warrant that you have informed those third parties and obtained consent to share that third party's personal data with us.
Cookies
Our Website and Platform use cookies and similar technologies. For more information, we refer to our cookie policy available on the Website and the Platform.
WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
To achieve the purposes described in sections 4 and 5 above, it is sometimes necessary for us to share your personal data with the following third parties:
Service providers (responsible for the hosting of our Website, Platform and systems, our IT infrastructure and IT security, payment services, etc.);
Our professional advisors (such as lawyers, bookkeepers, insurers, and accountants);
Consultants, freelancers, independent service providers and other subcontractors engaged by Skoop to provide services to Skoop (in the context of our (customer) relationship);
Other Platform users (e.g. if you use the interactive features);
Third parties to whom we wish to sell, transfer or merge (parts of) our shares, activities or assets;
Affiliated companies; and
Authorities where we are legally obliged to do so (for fraud detection or tax compliance).
Upon request, we will inform you as soon as possible about the third parties with whom your personal data have been shared by providing you with a more detailed list.
Our processors and sub-processors always act under our responsibility. When we engage sub-processors, this will always take place in accordance with a processing agreement that meets the requirements of the applicable Data Protection Legislation and protects your personal data as well as possible.
In addition, we may disclose your personal data where this is legally required, or where we determine in good faith that such disclosure is necessary during legal proceedings or to protect our rights.
INTERNATIONAL TRANSFERS TO COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA
In principle, we do not transfer your personal data to third countries outside the European Economic Area (“EEA”), unless you are established outside the EEA and use our Website, Platform, systems and services from outside the EEA. It is also possible that, via our processors or sub-processors, we transfer your personal data to countries outside the EEA. In that case, we will only transfer your personal data outside the EEA in accordance with the applicable Data Protection Legislation and subject to appropriate safeguards.
Contact us if you would like more information about the specific mechanisms we use when transferring personal data to countries outside the EEA.
SECURITY OF PERSONAL DATA
We have implemented appropriate technical and organizational measures, safeguards and guarantees to protect your personal data in accordance with the applicable Data Protection Legislation, in particular to protect your personal data against loss, misuse, or unauthorized alteration or destruction.
Contact us if you would like more information about the specific measures taken.
Despite the measures we take, you should be aware that there are always risks associated with transmitting personal data over the internet. The security and protection of your personal data can never be fully guaranteed, nor can we guarantee that unauthorized third parties will never be able to circumvent these measures or use your personal data for improper purposes.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
Within the limits of the applicable Data Protection Legislation, you have the following rights:
Right of access: you have the right to obtain confirmation from us as to whether or not we process your personal data and to inspect the personal data we hold about you and to request a copy of it.
Right to rectification: if you notice that we process incorrect or incomplete personal data about you, you have the right to request that it be corrected or completed.
Right to erasure (or “right to be forgotten”): in certain cases you have the right to obtain the erasure of your personal data (e.g. if your personal data are no longer necessary for the purposes for which we collected them).
Right to object: in certain cases you have the right to object to the processing of your personal data.
Right to restriction of processing: in certain cases you can ask us to restrict the processing of your personal data (e.g. while we verify the accuracy of your personal data and adjust it where appropriate).
Right to data portability: in certain cases you have the right to obtain your personal data in a structured, commonly used and machine-readable format, and to transfer it (or have it transferred) to another controller.
Exercising your rights is in principle free of charge. Only in the case of unreasonable or repeated requests do we reserve the right to charge a reasonable administrative fee. We will always inform you of the amount before charging it.
You can exercise your rights by contacting us at: info@skoophr.com
To help you as efficiently as possible, we always ask you to specify which right you wish to exercise and to describe your request as clearly as possible. Please note that in some cases we will request additional information to make sure we are dealing with the right person.
If you contact us to exercise your rights, we will respond within one month. Exceptionally, this may take longer (up to a maximum of 3 months), but we will inform you within the month of the reasons why.
YOUR RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY
If you believe that our processing of your personal data does not comply with the applicable Data Protection Legislation, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you habitually reside, have your place of work, or where the alleged infringement of the applicable Data Protection Legislation was committed.
In Belgium, the Data Protection Authority is the competent supervisory authority:
www.gegevensbeschermingsautoriteit.be
Drukpersstraat 35, 1000 Brussels, Belgium
+32 (0)2 274 48 00
Contact@apd-gba.be
However, we would appreciate the opportunity to resolve your concerns before you turn to the Data Protection Authority. We therefore kindly ask you to contact us in the first instance.
Third-party links
Our Website, Platform and systems may contain links to third-party applications and websites. When you are redirected via our Website, Platform and systems to another website, platform or application, other terms, privacy and cookie statements may apply. Skoop is not responsible for the content of these applications and websites and is not responsible for the privacy standards and practices of that third party. We recommend that you read the relevant privacy statement of these third parties before accepting their cookies and visiting their applications and/or websites, to satisfy yourself that your personal data are sufficiently protected.
Liability
If we have lawfully transferred your personal data to a third party (that is not a (sub-)processor of ours), we are not liable for any unlawful processing or unlawful use by that third party.
In any event, Skoop is only liable for damage caused by the processing of personal data if it failed to comply with the specific obligations of the applicable Data Protection Legislation. Skoop will in no event be liable for any special, incidental, indirect or consequential damages or losses.
To the maximum extent permitted under applicable law, Skoop's liability under this privacy policy is limited to the amounts actually paid out under its professional liability insurance for the damage-causing event.
You agree, to the maximum extent permitted under applicable law, not to hold Skoop's directors, contractors, subcontractors, representatives, employees and other auxiliary persons personally or directly liable for or in connection with the processing of personal data (via the Platform or the Website). In this respect, you waive any non-contractual claim against the aforementioned persons. Any (liability) claim for or in connection with the processing of your personal data (via the Platform or the Website) may only be brought against Skoop.
CHanges to this privacy policy
We may change this privacy policy at any time. Any changes we make to this statement will be announced on our Website or Platform. The date of the most recent version is visible at the bottom of our Website. Please review this privacy policy regularly to stay informed of changes that may affect you.
Amended versions of this privacy policy take effect fourteen (14) days after their publication on the Website or the Platform and will, where necessary, always be submitted for approval. If changes are necessary to comply with a legal requirement, such changes will take effect immediately.
applicable law and jurisdiction
This privacy policy is governed, interpreted and performed in accordance with Belgian law.
The courts of Ghent (Kortrijk division) have exclusive jurisdiction to rule on any dispute that may arise from the interpretation or performance of this privacy policy, without prejudice to the consumer's right to bring a dispute before a competent court on the basis of a mandatory legal provision.
Last updated: 02/07/2026